These terms set out the rules that apply when you access ak567 and use any part of the platform — from placing a bet to managing your account wallet. Read them carefully; by continuing to use the site, you confirm that you have reviewed and accepted the conditions described here, subject to your local law and eligible region.
Account access rules
Transaction conditions
bKash, Upay, Bank Transfer scope
Policy update notices
POLICY POSTURE
How These Terms Apply to Your Account
When you open an account on ak567, you enter into a direct relationship with us that is governed by these terms. They apply to every action you take on the platform — browsing the lobby, funding your account via bKash, processing a withdrawal through Upay or Bank Transfer, and contacting support. We may update these terms from time to time. When we do, we publish the revised version here and note the effective date at the top of this page. Continued use of the platform after a change is published means you accept the updated conditions. If you do not accept a change, your only course is to stop using the platform and close your account through the account settings page. Access to ak567 depends on your local law and eligible region; we do not represent that the platform is available or lawful in every jurisdiction. Where local law restricts access, you are responsible for complying with those restrictions. Nothing in these terms creates a right to access where local law does not permit it.
bKash
Upay
Bank Transfer
Account wallet
Support routes
INSIDE AND OUTSIDE
What This Policy Covers and What It Does Not
These terms draw a clear boundary around what we are responsible for and what sits outside our control. Understanding the scope prevents confusion if something goes wrong. Four areas matter most here.
Account Access
Your account login, session activity, and profile settings fall fully within this policy. We set the rules for how accounts are opened, verified, suspended, or closed. You are responsible for keeping your credentials secure.
Transactions
Deposits and withdrawals processed through bKash, Upay, or Bank Transfer are covered by these terms. The conditions governing each transaction — including limits and verification steps — are shown in your account at the time you initiate one.
Site Content
All content published on ak567 — game descriptions, policy pages, odds displays — is produced and maintained by us. We reserve the right to change, remove, or restrict any content without prior notice.
Third-Party Services
External services linked from or integrated into the platform — including payment processors and game studios — operate under their own separate terms. We are not responsible for the policies or conduct of those third parties.
YOUR ACCOUNT CHOICES
Practical Actions Available Under This Policy
These terms are not just obligations — they also describe what you can do. You have a number of practical actions available to you at any point while your account is active. First, you can review your full transaction history directly inside the account section; every deposit, withdrawal, and session record is stored there. Second, if any account detail — such as your registered mobile number or payment method — is incorrect, you can update it through the account settings page. Third, if you have a question about how a specific clause applies to your situation, you can raise it with our support team before taking action. Fourth, if you believe a transaction has been processed incorrectly, you can submit a dispute through the support channel; we will review the record and respond based on what the transaction log shows. None of these actions require you to close your account first.
Review Records
Open the account section and navigate to transaction history. Every processed deposit and withdrawal is logged there with date, amount, and method — bKash, Upay, or Bank Transfer.
Correct Account Details
Go to account settings to update your registered mobile number or linked payment method. Changes take effect after the verification step shown on that page.
Raise a Policy Question
Contact support before acting if a clause is unclear. Our team can clarify how a specific condition applies to your account without requiring you to make any changes first.
Submit a Dispute
If a transaction appears incorrect in your history, open a support ticket with the transaction reference. We review the log and come back to you with a clear explanation of what the record shows.
CONTACT ROUTES
How to Reach Us About This Policy
If any part of these terms raises a question you cannot resolve by reading the page, the following contact paths are available. Use the route that fits your situation — account queries through live chat get the fastest response during active hours.
Live Chat
Open the chat widget from any page on ak567. Use this route for account access questions, transaction clarifications, or anything that needs a back-and-forth exchange. The chat transcript is saved to your session.
Email Support
Send a detailed message to our support address listed in the help section of your account. Include your account reference and a short description of the policy clause you are asking about. We respond in writing.
Help Centre
The help section inside your account covers common policy questions, account settings steps, and transaction guidance. Check there first — many terms queries are answered without needing to open a ticket.
HOW WE HANDLE DATA
Data, Security and Account Retention Under This Policy
These terms explain not just what you can do, but how we handle the information tied to your account while it is active and after it is closed.
Data Handling
We collect only the information needed to operate your account — registration details, transaction records, and session activity. We do not sell your personal data to third parties. Our full data practices are described in the Privacy Policy linked in the footer.
Cookies and Session Data
The platform uses cookies to maintain your login session and to remember account preferences. You can adjust cookie settings through your browser; disabling certain cookies may affect how the platform functions during your session.
Account Security
You are responsible for the security of your login credentials. Do not share your password or OTP with anyone. If you suspect unauthorised access, contact support immediately using live chat or email so we can review the session log.
Retention and Closure
We retain transaction records and account data for a period required by our operating obligations. Closing your account does not delete historical records immediately; retention timelines are described in the Privacy Policy. Submit a closure request through account settings.
POLICY QUESTIONS
Terms & Conditions: Frequently Asked Questions
These questions come up often when reviewing the terms. Each answer refers directly to what the policy covers — not general platform talk.
Do these terms apply to bKash and Upay transactions specifically?
Yes. Any transaction you process through bKash, Upay, or Bank Transfer on ak567 is covered by these terms. The specific conditions — including applicable limits and verification requirements — are displayed in your account at the point of transaction.
What happens if ak567 updates these terms?
We publish the revised terms on this page and note the effective date. You will not always receive a direct notification, so we recommend checking this page periodically. Continued use of the platform after an update means you accept the new version.
Can I use the platform if my local law restricts access?
Access to ak567 depends on your local law and the eligible regions we serve. We do not determine the legality of access in your jurisdiction on your behalf. You are responsible for ensuring your use of the platform complies with local law.
How do I dispute a transaction under these terms?
Open a support ticket through live chat or email and include your transaction reference number. Our team will review the transaction log and respond with what the record shows. Do not close your account before the dispute is resolved.
Are third-party game studios covered by these terms?
Game studios whose content appears in the lobby — such as PG Soft, CQ9, JDB, and PlayStar — operate under their own terms. Our terms cover your account relationship with ak567; the studio's own policies govern their game content and any studio-specific mechanics.
How long does ak567 keep my account data after I close my account?
We retain transaction records and account data for a period required by our operating obligations, even after closure. The full retention timeline is described in our Privacy Policy. To request account closure, use the account settings page or contact support directly.