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ak567 is clear about what account data we collect, why we collect it, and how you can review or correct it. Access to this platform and its services depends on your local law and eligible regions.
When you open an account with us, we collect the details you submit during registration — your name, contact information, and account credentials. When you make a deposit or withdrawal using bKash, Upay, or Bank Transfer, we record the transaction reference, wallet identifiers and amounts as part of your account history. This is not optional: accurate records are necessary for account security, payment reconciliation and responding to your support queries. We also collect device and session data automatically — browser type, IP address, and pages visited — to keep the platform running correctly and to detect unusual access patterns that could signal an unauthorised login attempt. We do not sell your personal data to third parties. Sharing happens only where it is required to process a payment through a named rail such as bKash or Bank Transfer, to fulfil a legal obligation, or to investigate a reported account issue. Any third party that receives data from us is bound by data-handling terms consistent with this policy. How long we keep records depends on the category of data and on applicable law in the regions where access is permitted. Your account transaction history is retained for as long as your account is active and for a period after closure as required by applicable rules.
This policy applies to data collected directly through the ak567 platform. It does not extend to services, websites or apps operated by third parties, even where those services are linked from our pages. Review each third party's own terms to understand how they handle your information.
Registration details, login credentials and session activity on the ak567 platform fall fully within this policy. We control how that data is stored and who can access it on our systems.
Deposits and withdrawals processed through bKash, Upay or Bank Transfer generate transaction records held in your account wallet. The payment processor also holds its own record, governed by that provider's separate terms.
Pages you visit, game lobbies you open and search queries you run within the platform are logged as session data. This data informs site performance improvements and does not identify you to external advertising networks without your consent.
Any service, link or tool operated outside the ak567 domain is outside this policy's scope. We cannot control how external sites collect or use your data, and this policy makes no representation on their behalf.
You have practical choices about the data we hold on your account. The most direct route is your account settings page, where you can review the profile details we hold and correct anything that is out of date — name spelling, contact number, linked mobile wallet identifier. Keeping these details accurate matters especially for payment verification: a mismatch between your bKash or Upay wallet name and your registered account name can delay a withdrawal. If you want to know exactly what data we hold, you can submit a request through our support route. We will respond with a summary of the categories of data linked to your account. If you believe any record is inaccurate or should be removed, state that clearly in your request along with the specific detail you are disputing. We review every request and respond with the outcome. Where a legal or regulatory obligation requires us to retain a record, we will tell you that in our reply rather than simply refusing.
Open your account settings to see the profile data we hold. Transaction history is listed in the wallet section and shows every bKash, Upay and Bank Transfer entry with date and reference.
Edit your contact number, email address or linked wallet identifier directly in account settings. For changes to identity documents already verified, contact support with your correction request and the reason.
Send a written request through the support route to ask what data categories we hold, how they are used, or how long they are kept. We aim to give a substantive reply rather than a form response.
If you decide to close your account, contact support to start the process. We will confirm which records are deleted and which we must retain under applicable rules for the period required.
If you have a question about this privacy policy, a concern about how your data is handled, or a correction request, use the routes published on the ak567 platform. We do not list contact details that are not verified and live on the site.
Open the chat widget from any page while logged in. State that your query is about data or privacy so the agent routes it correctly from the start.
Use the email address listed in the Help or Contact section of your account. Write your account username and the specific data question in the subject line.
The Help Centre linked from your account menu covers common data and privacy questions. Check there first — many correction requests can be handled directly in account settings without contacting support.
We apply account-level and system-level controls to keep your data from unauthorised access. These are standard measures for a platform handling payment transactions through bKash, Upay and Bank Transfer in Bangladesh.
We use cookies to keep your session active, remember your account preferences and monitor for unusual login patterns. You can manage cookie settings through your browser, though some functions require session cookies to work correctly.
Password requirements and login verification steps are shown in your account settings. If you notice a login you did not make, use the account security section to flag it and contact support immediately.
We keep active account data for as long as your account remains open. After closure, specific categories — including payment records linked to bKash or Bank Transfer transactions — are retained as required by applicable rules in eligible regions.
When this policy changes in a material way, we publish the updated version on this page and note the revision at the top. Continuing to use the platform after a published change indicates you have read the updated terms.
These are the questions we hear most often from account holders about how their data is handled. If your question is not answered here, contact us through the support routes shown on the platform.
We share data only where it is necessary — for example, to process a bKash or Bank Transfer payment, or to comply with a legal obligation. We do not sell account data to advertisers or unrelated third parties. Any party receiving data from us is bound by compatible data-handling terms.
Your account settings page shows the profile information we hold. For a full summary of data categories, send a written request through live chat or the support email address listed in your account Help section. We reply with a clear account-level summary.
Yes. Contact number, email and linked wallet details can be edited in account settings. For changes to previously verified identity documents, contact support directly and describe the correction needed. We will confirm the outcome after reviewing it.
Profile data is removed from active systems after account closure. Payment records — including bKash, Upay and Bank Transfer transaction references — may be retained for a period required by applicable rules in eligible regions. We confirm the specific categories when you close the account.
Access to ak567 and the scope of this policy depend on your local law and eligible regions. Where access is permitted, this policy governs how we handle your data. We do not make a legal determination on your behalf — check the terms applicable in your region before registering.
Use the live chat widget or the support email address in your account to raise a data concern. State clearly that your query relates to privacy or data handling. We review every report and provide a written response rather than an automated reply.